Terms & Conditions

This website is operated by Identibadge Company Limited. As user of this website (referred to as “you/your”) you acknowledge that any use of this website including any transactions you make (“use/using”) is subject to our terms and conditions below. In addition, you will find other useful information within Contact us and Shipping & Returns. Please read through these terms and conditions carefully before using this website.


1. General
1.1 We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website (see date at the top) and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.
1.2 If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use this website.
1.3 We reserve the right to modify or withdraw, temporarily or permanently, this website (or any part thereof) with or without notice to you and we shall not be liable to you or any third party for any such modification or withdrawal. The website is provided by us to you on an “as is” and “as available” basis.


2. Order process
2.1 All orders that you place on this website will be subject to acceptance in accordance with these terms and conditions.
2.2 The ‘confirmation’ stage sets out the final details of your order. Following this, we will send to you an order acknowledgement e-mail detailing the products you have ordered and prices. This e-mail will clearly indicate if any item is currently out of stock and when we are expecting it to arrive. Please note that this e-mail is not an order confirmation or order acceptance from Identibadge Company Ltd.
2.3 Acceptance of your order and the completion of the contract between you and us will take place on dispatch to you of the products ordered unless we have notified you that we do not accept your order or you have cancelled it (please refer to Shipping and Returns).
2.4 The Company reserves the right to accept or refuse any order given on the basis of its quotation and in the event of the refusal of any order, no damages or expenses of any kind shall be payable by the Company.
2.5 We do not file details of your order for you to subsequently access direct on this website, and therefore, please print out these terms and conditions and the order acknowledgement for your own records. If you wish to obtain specific details of your previous orders please refer to Contact us.
2.6 These Conditions of Sale should be read in conjunction with and Special Conditions included in the Company’s quotation.


3. Delivery
3.1 Delivery charges will be quoted for on the assumption that delivery is within mainland UK with some postcode exceptions, as follows: AB30 to 38, AB44 to 56, FK17 to 99, G83, IV1 to 28, IV30 to 39, IV52 to 54, IV63, KW1 to 14, PA21 to 33, PA34 to 40, PH18 to 26, PH30, PH31 to 41, PH49, PH50, HS1 to 9, IV40 to 51, IV55, IV56, KA27, KA28, KW15 to 17, PA20, PA41 to 49, AP60 to 78, PH42 to 44, ZE1 to 3.

Please state clearly if delivery is wanted for outside mainland UK or in these postcodes and we will quote accordingly.

3.2 Delivery charges and estimated timescales are specified in the Shipping and Returns information section. We make every effort to deliver goods within the estimated timescales, however delays are occasionally inevitable due to unforeseen factors and all goods and products are subject to availability. Identibadge Company Ltd shall be under no liability for any delay or failure to deliver the products within estimated timescales.
3.3 Risk of loss and damage of products passes to you on the date when the products are delivered.


4. Payment
4.1 Goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the goods.

4.2 If paying by card we take payment at the time we receive your order, once we have checked your card details and stock availability.

4.3 If you have opened an account payment terms are:
a) The goods shall remain the property of the Company until paid for in full by the Purchaser and any cheques cleared, but shall be at the risk of the Purchaser as from the date of delivery.

b) If payment is delayed beyond the agreed terms the Company reserves the right to charge interest on the outstanding balance at a rate of 3% above the base rate of NatWest Bank Plc.

c) Cheques should be made payable to IDENTIBADGE CO. LTD. and forwarded to the address in our Contact details.

d) BACS payment details are:
Account Name: Identibadge Co. Ltd
Bank: Natwest, 96 Brighton Road, Surrey. CR5 2YS
Sort Code: 60-06-14
Account Number: 86807439

IBAN details: GB27 NWBK 6006 1486 8074 39
Please confirm payment to : accounts@identibadge.com

While we try and ensure that all prices quoted are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods but they have not been despatched, you will receive a full refund.

4.5 Title to any products you order on this website shall pass to you on delivery of the products provided that we have processed and received payment in full for the products.
4.6 All prices include VAT (where applicable) at the applicable current rates but exclude delivery charges, unless expressly stated otherwise.


5. Returns, cancellations and substitutions
5.1 We offer a 30-day money back guarantee; please refer to Shipping and Returns. Some products are excluded from the Guarantee and are clearly marked by a Ü next to the product name. Please refer to the Adult Terms and conditions for more information on these products. In the unlikely event that you receive faulty or damaged goods, please refer to our Shipping and Returns section.
5.2 Sometimes the product specifications from the manufacturer may change, in which case we will do our best to offer you a substitute of the same or better quality at the same price. If you are not happy with the replacement you can return it in accordance with our 30-day money back guarantee. Where applicable, you may cancel your order in accordance with your rights under the Distance selling regulations (see the Shipping and Returns page for further details).
5.3 All sizes and measurements are approximate but we do try to make sure that they are as accurate as possible.


6. Intellectual property
6.1 You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all materials and/or content made available as part of your use of this website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors. Identibadge Co. Ltd. and the Identibadge Co. Ltd logo are trademarks and service marks of Identibadge Co. Ltd. Identibadge Co. Ltd’s trademarks and service marks may not be used in connection with any product or service that is likely to cause confusion among customers, or in any way disparages or discredits Identibadge Co. Ltd. All other trademarks, service marks, product names, company names and logos appearing on this Internet site are the property of their respective owners.
6.2 You acknowledge and agree that the material and content contained within this website is made available for your personal non-commercial use only and that you may only download such material and content for the purpose of using this website. You further acknowledge that any other use of the material and content of this website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.


7. Liability and indemnity
7.1 Nothing in these terms and conditions excludes or limits liability for death or personal injury caused by negligence, fraudulent misrepresentation, or any other liability that may not otherwise be limited or excluded under applicable law.
7.2 Subject to section 7.1 above, Identibadge Co. Ltd will use reasonable endeavours to verify the accuracy of any information on the site but makes no representation or warranty of any kind express or implied statutory or otherwise regarding the contents or availability of the site or that it will be timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the website Identibadge Co. Ltd will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website and Identibadge Co. Ltd accepts no liability of any kind for any loss or damage from action taken or taken in reliance on material or information contained on the site.
7.3 Subject to section 7.1 above, other than as expressly provided in these terms and conditions with respect to specific products and except for the exclusive remedies set out at Section 5 above, any indemnities, warranties, terms and conditions (whether express or implied) are hereby excluded to the fullest extent permitted under applicable law.
7.4 Subject to section 7.1 above, Identibadge Co. Ltd will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the terms and conditions for any:

* economic losses (including without limitation loss of revenues, data, profits, contracts, business or anticipated savings); or
* loss of goodwill or reputation; or
* special or indirect losses

suffered or incurred by that party arising out of or in connection with the provisions of any matter under these terms and conditions.
7.5 Notwithstanding the above, subject to Section 7.1 Identibadge Co. Ltd aggregate liability (whether in contract, tort or otherwise) for loss or damage shall in any event be limited to a sum equal to the amount paid or payable by you for the product(s) in respect of one incident or series of incidents attributable to the same clause.
7.6 This clause 7 does not affect your statutory rights as a consumer, nor does it affect your contract cancellation rights.
7.7 We will take all reasonable precautions to keep the details of your order and payment secure, but unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorized access to information provided by you.


8. Miscellaneous Provisions
8.1 The contract between us shall be governed by the laws of England and any dispute between us will be resolved exclusively in the courts of England. English is the only language offered for the conclusion of the contract.
8.2 Identibadge Company Ltd. shall be under no liability for any delay or failure to deliver products or otherwise perform any obligation as specified in these terms and conditions if the same is wholly or partly caused whether directly or indirectly by circumstances beyond its reasonable control.
8.3 These terms and conditions including the documents or other sources referred to in these terms and conditions supersede all prior representations, understandings and agreements between you and Identibadge Company Ltd. relating to the use of this website (including the order of products) and sets forth the entire agreement and understanding between you and Identibadge Company Ltd. for your use of this website.

The Identibadge Company Ltd. website is operated by: Identibadge Company Ltd. 158 Godstone Road, Whyteleafe, Surrey. CR3 0ED
Registered in England with company number 05448272.
VAT Number 93103668 22

We recommend you print out a copy of these terms and conditions for your future reference.

If you have any questions regarding the Identibadge Company Ltd. website please refer to Contact Us for more information and full contact details.